COVERED IN 15

A Charity sector view from a CEO’s perspective with Mick Clarke from The Passage

Description
In one of our previous episodes, we've discussed the support and fundraising resources available for charities from the Benefact Group during the cost-of-living crisis. In this episode, we’re speaking with Mick Clarke, CEO of The Passage, about the structural changes needed to facilitate the charity’s vision of eliminating street homelessness. Mick explains how charities have been substantially affected by the cost-of-living crisis, with donations decreasing, bills increasing, and resources being stretched thinner than ever, as people become increasingly at risk of becoming homeless.   
Quote
“For me it's all about sustainable, lasting outcomes. That's the business that we're in. It's very easy just to feed people on the streets, but for us it's about helping people end their homelessness. We never end someone's homelessness; we just give them the tools to do it themselves.”
Run time: 14.59
Resources
The Passage is a charity providing support and services to those enduring street homelessness, envisioning a society in which everybody has a place called home. The charity also highlights the links between modern slavery and homelessness, with those sleeping on the streets at a significantly heightened risk of being exploited into doing illegitimate unpaid work. Learn more: The Passage
Benefact Group Fundraising Resources
How are charities being impacted by the cost-of-living crisis? - podcast
Mick Clarke’s LinkedIn Profile
Adrian Saunders’ LinkedIn Profile
About the Guest:
Mick Clarke is the CEO of The Passage, a charity focused on ending street homelessness by providing preventative services, along with support for those already living on the streets.
About the Host:
Adrian Saunders, Commercial Director at Ecclesiastical, is responsible for delivering Ecclesiastical’s UK intermediated business. Before joining Ecclesiastical, Adrian held senior roles at Marsh, Zurich and Hiscox. Away from insurance, Adrian is a self-confessed cycling addict. Combining his passions for charity giving and cycling, he previously raised funds for charity by completing London Ride100 three times and cycling across Vietnam and Cambodia.
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.
Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”) and The Passage, shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and The Passage, have no duty to provide such changes.  

How can you help your heritage clients to streamline their emergency plans? with Emma Dadson from Harwell Restoration

Description:
In heritage businesses, if objects are subject to water, fire, or other forms of damage, a quick response is essential. Yet, some heritage organisations’ emergency plans are stifled by a slow decision-making process, lacking comms policy, or insufficient clarity regarding the delegation of authority in critical scenarios.
In this episode, Emma Dadson from Harwell Restoration talks about the impact that a well-devised emergency plan can have for heritage businesses. She highlights several resources available to help businesses create or further develop their emergency plans.
Quote:
“One thing I would really urge is that it's very easy to download a template plan, fill in the blanks, print it and say that's the job done. It’s really important to make sure that anything like that is really fine-tuned and made bespoke to a particular setup. So, make sure that you create a plan, but then you actually walk through it, practice it and then refine it from that point forward.”
Run time: 14.58
Resources:
Ecclesiastical – Risk Management
Ecclesiastical - Preparing Disaster Recovery Plan
Ecclesiastical - Disaster Recovery Guide
Ecclesiastical - Planning for recovery post-disaster
Harwell Restoration
Adrian Saunders’ LinkedIn Profile
Emma Dadson’s LinkedIn Profile
About the guest:
Emma Dadson is the Key Account Director at Harwell Restoration, one of Ecclesiastical’s trusted partners, which offers advice and bespoke post-incident solutions to heritage businesses.
About the host:
Adrian Saunders, Commercial Director at Ecclesiastical, is responsible for delivering Ecclesiastical’s UK intermediated business. Before joining Ecclesiastical, Adrian held senior roles at Marsh, Zurich and Hiscox. Away from insurance, Adrian is a self-confessed cycling addict. Combining his passions for charity giving and cycling, he previously raised funds for charity by completing London Ride100 three times and cycling across Vietnam and Cambodia. 
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.
Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”) and Harwell Restoration, shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and Harwell Restoration have no duty to provide such changes.
 
 
 

How does encryption help to manage risks of cyberattacks or human error? With Paul Holland from Beyond Encryption

Description:
Email continues to prevail as the world’s preferred business communications medium. With around 320 billion emails sent and received a day, the risks of using email to send sensitive information are numerous and ever-expanding. Additionally, portals are gaining momentum from a data collection and customer communication point of view.
In this episode, we discuss the importance of using encryption to minimise reputational and regulatory risks to your business. In the event of a cyberattack or human error, we are obliged to inform the ICO. It will reflect much better on your business if a line of defence such as the right encryption is in place, and this will significantly reduce repeated incidents or indeed prevent them from happening in the first place.
Quote:
“People have become so used to using these mechanisms like email where the truth is, that's an open door. There are industrial scale businesses across the globe, where their only intention is to look out for those that aren't using a key and peer through the door to look at the information, and somehow misuse it. Now, that's potentially incredibly damaging, financially and reputationally. It can be catastrophic.”
Run time: 14.59
Resources:
To find out more about how to protect your email communications and better manage data handling, visit Beyond Encryption
Paul Holland’s LinkedIn Profile
Adrian Saunders’ LinkedIn Profile
About the Guest:
Paul Holland is the CEO and Founder of Beyond Encryption, a cybersecurity business specialising in eliminating risk across email communications.
About the Host:
Adrian Saunders, Commercial Director at Ecclesiastical, is responsible for delivering Ecclesiastical’s UK intermediated business. Before joining Ecclesiastical, Adrian held senior roles at Marsh, Zurich and Hiscox. Away from insurance, Adrian is a self-confessed cycling addict. Combining his passions for charity giving and cycling, he previously raised funds for charity by completing London Ride100 three times and cycling across Vietnam and Cambodia. 
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.
Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”) and Beyond Encryption Ltd., shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and Beyond Encryption Ltd. have no duty to provide such changes.

What are the renewable energy opportunities and pitfalls for clients? With Edward Levien from ISO Energy

Description:
ISO Energy is an Ecclesiastical preferred supplier, with extensive experience in providing sustainable heating and energy solutions across the country. With 17% of UK emissions produced by heating buildings, the national imperative to tackle this issue is growing ever stronger. With our access to cheap fossil fuel resources always dwindling, there’s no time like the present to begin transitioning to renewable heating solutions, such as heat pumps. However, misconceptions regarding the practicability of these solutions, their cost, and their incongruence with heritage site infrastructure continue to dissuade many clients from choosing them.
In this episode, we talk about the advantages of heat pumps installations, and explain how these systems are an investment in the environment and contribute to the broader reduction of carbon emissions.
Quote:
“We've done lots of work for churches, and obviously you're thinking about where you're getting energy from the immediate land surrounding the church, most of like nine times out of 10, that's a graveyard. We’ve got a lot of big old country houses and I would like to highlight the fact that heat pumps primarily can work in all buildings. There's a common misconception that heat pumps only work in nicely insulated two up two down sort of domestic houses, but actually, with the right product selection, the right design and the right integration into the system in most cases, a heat pump system can be made to work.”
Run time: 14.59
Resources:
To find out more visit: ISO Energy
Benefact Group – Understanding and reducing our own impact
Benefact Group – Our Climate Commitments
Heritage Risk Barometer
Edward Levien’s LinkedIn Profile
Adrian Saunders’ LinkedIn Profile
About the Guest:
Edward Levien is the Commercial Director of ISO Energy, an Ecclesiastical preferred energy supplier, which is primarily focused on renewable heating systems.
About the Host:
Adrian Saunders, Commercial Director at Ecclesiastical, is responsible for delivering Ecclesiastical’s UK intermediated business. Before joining Ecclesiastical, Adrian held senior roles at Marsh, Zurich and Hiscox. Away from insurance, Adrian is a self-confessed cycling addict. Combining his passions for charity giving and cycling, he previously raised funds for charity by completing London Ride100 three times and cycling across Vietnam and Cambodia. 
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.
Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”) and ISO Energy Ltd., shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and ISO Energy Ltd., have no duty to provide such changes.

Why is building trust in business extremely powerful? With Dr Mark Hollyoake from Customer Attuned

Run time: 15 min
Description:
Most business-to-business (B2B) relationships are purely transactional, however, willingness to be vulnerable with other parties, and to work with them based on an assessment of their ability and credibility in their field, can result in a mutual value exchange and partnership development over time.
In this episode, Dr Mark Hollyoake explains his concept of the ‘S’ Curve of Trust, along which businesses can move as they share more information about one another and thus become increasingly interdependent.
Quote:
‘The more there's a common understanding and alignment, the more there is the sharing of plans and future aspirations that can make that initial transactional relationship far more immersive, and the two parties can work together for a common goal or a common good or for those mutual values.’
Resources:
Customer Attuned – The ‘S’ Curve of Trust – https://customerattuned.com/b2b-trust/the-s-curve-of-trust-1000-x-550px/
Chris Withers’ LinkedIn Profile: https://uk.linkedin.com/in/chris-withers-ab77761b
Dr Mark Hollyoake’s LinkedIn Profile: https://www.linkedin.com/in/markhollyoake/
About the Guest:
Dr Mark Hollyoake is an associate lecturer at the University of the West of England. He is also co-founder and Director of a customer management consultancy, Customer Attuned Ltd.
About the Host:
Chris Withers is the Broker Distribution Director for Ecclesiastical Insurance, and has over 25 years of experience in the industry. He previously worked for Covea and RSA.
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.
Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”) and Customer Attuned Ltd., shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice, that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and Customer Attuned Ltd. have no duty to provide such changes.
 

How can a better understanding of your customers help with the implementation of Consumer Duty? with Leigh Caldwell from the Irrational Agency

Description:
The new FCA Consumer Duty regulations will come into effect on the 31 July, affecting all open products and services in the financial services sector. Ecclesiastical have partnered with The Irrational Agency, a market research company specialising in behavioural economics, to help us acquire more in-depth customer insights and therefore assist our further compliance with the new regulations.
In this episode, we discuss how Consumer Duty regulations will reinforce reviewing of financial firms’ product offers with the needs of our customers at the heart of it. With a better understanding of customers’ behaviours, firms will be able to improve their products and communications, resulting in providing better services for higher customer satisfaction.
Quote:
“For firms that are already doing the right thing like ecclesiastical, [the impact of Consumer Duty] may not be revolutionary, but it will be a change in understanding even better where consumers might need a bit of extra help… But there are firms in the industry whose business model will be more challenged and who will have to make bigger changes because their customers might not be getting such good outcomes.”
Run time: 14.55
Resources:
Ecclesiastical Consumer Duty Update
The Irrational Agency
Consumer Duty principles - webinar
Consumer Duty - webinar
What does Consumer Duty mean for brokers? - podcast
Leigh Caldwell’s LinkedIn Profile
Faith Kitchen’s LinkedIn Profile
About the Guest:
Leigh Caldwell is a Co-founder and Partner of the Irrational Agency, a market research agency which examines the overlap between psychology and economics, to help businesses better understand customer behaviour.
About the Host:
Faith Kitchen is Customer Segment Director at Ecclesiastical. Faith is responsible for developing and maintaining our products and propositions to meet the needs of our specialist target markets. She maintains relationships with a number of key bodies in the heritage, charity and education sector, to ensure we fully understand what is important to customers and can develop useful insight and thought leadership. Faith is a member of the Underwriting Leadership Team.
In her spare time she serves as a Charity Trustee and a School Governor.
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.
Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”) and The Irrational Agency, shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and The Irrational Agency have no duty to provide such changes.
 

Insurance Charities Awareness Week - learn about support for current and former insurance employees - with Victoria Sutton from The Insurance Charities

Description:
The Insurance Charities was established in 1902 and it’s the only charity in the UK and Ireland solely supporting current and former insurance employees whatever their role. Last year it awarded over £1.3m, supporting those in the insurance industry facing difficult times and life changing events.
In this special episode, recorded for Insurance Charities Awareness Week, Adrian Saunders talks to Victoria Sutton about the support which can be provided to insurance employees and their families in times of financial hardship or misfortune.
Quote:
“[By organising the Awareness Week] we want people to think about people in their insurance networks that might be struggling, and think, actually, you know what, I'll just mentioned that charity to that person, because I think they could do with it.”
Run time: 14.08
Resources:
To learn more about the support available visit: The Insurance Charities
Adrian Saunders’ LinkedIn Profile
Victoria Sutton’s LinkedIn Profile
About the Guest:
Victoria Sutton, Marketing and Communications Manager at The Insurance Charities, charity offering support for current and former insurance employees and their dependants.
About the Host:
Adrian Saunders, Commercial Director at Ecclesiastical, is responsible for delivering Ecclesiastical’s UK intermediated business. Before joining Ecclesiastical, Adrian held senior roles at Marsh, Zurich and Hiscox. Away from insurance, Adrian is a self-confessed cycling addict. Combining his passions for charity giving and cycling, he previously raised funds for charity by completing London Ride100 three times and cycling across Vietnam and Cambodia.
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.
Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”) and The Insurance Charities, shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and The Insurance Charities, have no duty to provide such changes. 

What can brokers do to help clients be more sustainable? with Chris Pitt from Benefact Group

Run Time: 12.20 mins
Description
Our broker survey* highlights that only 18% of brokers feel confident in advising clients about climate change. Yet, working with sustainable partners is becoming increasingly important for organisations across many sectors including heritage and education. Brokers have a significant role to play in supporting these organisations in making the right choices to become more sustainable.
In this episode, we explain how we can support brokers in not only becoming climate-literate and setting Net Zero targets within their own brokerage, but why we're the perfect partner to work with to support clients in their ambitions to being more sustainable and what steps we're taking to tackle the climate crisis.
*FWD Broker Climate Change Study 2023
Quote
“Step one for brokers, and for everyone, is to understand the situation and the science and get the support of your business, your customers, and your partners, to come together to accept and face up to this challenge. That creates the right environment to really do something about it. Step two is to understand your impact specifically, and therefore your opportunity in detail. There's no point focusing on electrifying your fleet if you don't have any cars. Focus on where your impact really is, and then work out how you can do something about it. Brokers are skilled and trusted advisors, so they are at the frontline of understanding what customers need and the challenges that they face. I think this is where brokers will continue to play a hugely impactful role.”
Resources
BIBA - BIBA’s Broker’s Guide to ESG
Benefact Group – Understanding and reducing our own impact
Benefact Group – Our Climate Commitments
Ecclesiastical Heritage Risk Barometer - Sustainability: The case gets stronger still
Ecclesiastical - Things to consider when constructing contemporary buildings at your school
Ecclesiastical – Practical actions towards Net Zero
Ecclesiastical – Become carbon literate to become Net Zero
Ecclesiastical – Risk Advice Line
Ecclesiastical preferred energy supplier ISO Energy
Faith Kitchen’s LinkedIn Profile
Chris Pitt’s LinkedIn Profile
 
About the Guest
Chris Pitt is the Impact Director at the Benefact Group. In this role, he is responsible for Ecclesiastical’s responsible business practices and leads the Corporate Responsibility strategy for the UK and overseas businesses. 
About the Host
Faith Kitchen is Customer Segment Director at Ecclesiastical. Faith is responsible for developing and maintaining our products and propositions to meet the needs of our specialist target markets. She maintains relationships with a number of key bodies in the heritage, charity and education sector, to ensure we fully understand what is important to customers and can develop useful insight and thought leadership. Faith is a member of the Underwriting Leadership Team.
In her spare time she serves as a Charity Trustee and a School Governor.
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.
Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”), shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical have no duty to provide such changes.
 

Why is it important that brokers emphasise art attack risks to organisations and private collectors? with David Parkinson from Ecclesiastical

Run time: 12.25 mins
Description:
The incidence of cause-related art attacks has grown rapidly in recent years, predominantly perpetrated by environmental activists such as Just Stop Oil and Extinction Rebellion. The significant media attention from these attacks inevitably increases the likelihood of copycat incidents. As such, any event featuring high-profile artwork or artefacts, be it held by a heritage location or leisure gallery or by a high-net-worth individual at their home, is now potentially at risk of attack.
In this episode, we talk about what heritage and leisure organisations and private collectors can do when planning events to deter potential attackers, as well as explain how brokers can help to support their clients to ensure these pieces are preserved for future generations. 
Quote:
“From a broker perspective, it is about engaging with the customers, to highlight the potential risk of attack, to share with them some of the good practice, to liaise with insurers, so that where their clients are planning these events, they can start to have that conversation with insurers and get advice and support. We have an in-house team of risk surveyors [at Ecclesiastical] that can provide advice and support; we have a risk advice line that's open to our customers. So, brokers that have policies with us and their customers can access that information to provide helpful additional advice.”
Resources:
Protecting public artwork and exhibits
Heritage Risk Barometer - Crime and punishment: Heritage pays the price
Art and Private Client Insurance
Fine Art and Collections Insurance
Risk Advice Line 
David Parkinson’s LinkedIn Profile
Faith Kitchen’s LinkedIn Profile
 
About the Guest:
David Parkinson is the Risk Management Technical Services Manager for Ecclesiastical. In this role, he leads an in-house team of technical specialists providing customer support and risk insight, to help them manage the risks they face on a daily basis.
About the Host:
Faith Kitchen is Customer Segment Director at Ecclesiastical. Faith is responsible for developing and maintaining our products and propositions to meet the needs of our specialist target markets. She maintains relationships with a number of key bodies in the heritage, charity and education sector, to ensure we fully understand what is important to customers and can develop useful insight and thought leadership. Faith is a member of the Underwriting Leadership Team.
In her spare time she serves as a Charity Trustee and a School Governor.
 
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.
Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”), shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical have no duty to provide such changes.

How does BIBA act as the voice of brokers through its lobbying efforts? with Steve White from BIBA

Description:
With this year’s BIBA Conference just around the corner, Steve White returns for the latest episode of Covered in 15. While the annual event constitutes the majority of headlines relating to BIBA, much of the organisation’s activities to support its members are listed in the BIBA Manifesto. It is collated through conversations across the country, granting members a voice in Westminster, where BIBA is lobbying the government to support their members’ interests.
To find out more, read this year’s BIBA Manifesto, linked below in the ‘Resources’ section.
Quote:
“In the Manifesto, we set out the issues, we set out our calls for action, things we want, and what we want the decision makers, whether they be the regulator, the civil servants, the politicians, etc, to do. We also set out a number of commitments for what we will do to help resolve the problem. That combination of suggesting solutions, calling for action, our commitments to put things right, all done in a transparent way, is what makes the Manifesto a very well received document down at Westminster.”
Run time: 14.36
Resources:
BIBA’s 2023 Manifesto: https://www.biba.org.uk/press-releases/biba-aims-to-manage-risk-and-deliver-stability-in-its-comprehensive-2023-manifesto/
Steve White’s LinkedIn Profile: https://uk.linkedin.com/in/steve-white-437107a
Adrian Saunders’ LinkedIn Profile: https://www.linkedin.com/in/adrianksaunders/
About the Guest
Steve White is the CEO of the British Insurance Brokers Association (BIBA), with an extensive career in the insurance industry. He previously worked at Orion Insurance Company and the Financial Services Authority, before initially joining BIBA as Head of Compliance and Training.
About the Host
Adrian Saunders, Commercial Director at Ecclesiastical is responsible for delivering Ecclesiastical’s UK intermediated business. Before joining Ecclesiastical, Adrian held senior roles at Marsh, Zurich and Hiscox. Away from insurance, Adrian is a self-confessed cycling addict. Combining his passions for charity giving and cycling, he previously raised funds for charity by completing London Ride100 three times and cycling across Vietnam and Cambodia.
Disclaimer
This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances. Accordingly, Ecclesiastical Insurance Office PLC and The British Insurance Brokers' Association shall not be liable, shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.
In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice, that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and The British Insurance Brokers' Association has no duty to provide such changes.